By now, most of us have seen the mobile barcode known as a Quick Response, or QR Code. After they start popping up in your local shopping mall (Guess stores), strip malls (Best Buy), on billboards (Calvin Klein), and in the media (CNN), it is hard not to notice. All of the exposure has been great to instill curiosity for consumers and curious passerbys to scan the codes with thier smartphone to see what lies on the other side of Alice’s rabbit hole. Just as danger found Alice, QR codes are facing a similar nimesis — novelty.
If marketers keep using advertising as a novel way to continue push (broadcast) advertising, consumers will quickly tire of the effort to scan the codes. Anyone interested in the success of QR Codes must start thinking in terms of utility, giving the consumer something of value.
10 Ways to Use QR Codes for Utility
- How-to videos optimized for mobile screens (near limitless potential!!!!)
— how to put together furniture you just bought
— how to properly use that tool
— how to use that software feature - on products for companies to share their green message/certification/initiatives
- on medicine bottles to list useful information like possilbe drug interactions
- on medicine bottles to order refills
- on real estate signs to over virtual tours
- offer mobile coupons
- link to loyalty sign-up programs
- links to FAQs, user groups, or instructional videos on technical documentation
- in the owner’s manual to order replacement parts (would work well for Charbroil Grills)
- on airport signage to call for rebooking
What are your other suggestions or experiences that used QR Codes, or any other 2d barcode, to provide utility?

photo credit: tomvoni

