A social psychologist, anthropologist, or even a sociologist may have a more refined point of view on the topic of workplace efficiency gained from intrinsic or extrinsic motivations. But let me offer this simple observation. There are things that we are good at and require little effort to perform. We say you have talent or…
Remember when you felt jilted as a customer? Your blood pressure and frustration increased in lock-step with the other person’s disregard for your problem. Then what did you do? Did you slam the phone, rattle off an unconscious stream of four letter words, or vow to never do business with them again? Maybe. One thing…
Mass marketing has gotten us… to buy more. to seek the comfort of similarity. to accept mediocrity. to cave under peer pressure. Mass manufacturing has gotten us… more for less. to race to the bottom. monotenous labor. uniformity. Mass education has gotten us… to be obedient. to memorize superfluous information. to be generalist…
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