Confronting the mayhem in Media and Marketing

Author Archives: Ryan McAbee

Do you have the special decoder ring?

qrcode

Odds are that you, like most of the American public, have not seen this on your can of Pepsi or plastered on a billboard. It is called a QR Code as in quick response code. Although this version of the 2d barcode is not popular stateside yet, the codes are rampant in their home of Japan where they were developed by Denso Wave. In a survey by Marsh, Inc., found that 80% of the Japanese public have seen and used the codes.

Point. Shoot. Watch/Read/Learn. QR Codes can be captured by later generation cellphones and all smartphones. The ability to read in both the horizontal and vertical directions make it more versatile than the traditional barcode that are found those cans of Campbell soup found at your grocery store. The decoder, or phone in this case, can dish up information such as a phone number or display online content. A map location, SMS, phone number, e-mail address, or any other text can be formatted into the barcode. This allows the offline print to continue to an online conversation – a marketer’s dream. Read the ABC News review of Rough Guide’s use of QR codes in the travel book Earthbound.

Top Uses for QR Codes (descending order)

  • Advertisement (printed)
  • Computer Display
  • Newspaper or Magazine
  • Product Label
  • Poster
  • Computer Print Out
  • Business Card
  • Mobile Phone
  • Vending Machine

For all of the buzz over capabilities and the uses of QR codes, there are significant detractors. My ancient phone is one of many that are not capable of using QR Codes. The list is restrictive once you get past smartphones. To make matters worse, the most of the phones sold in the US, unlike Japan, that are capable of reading the codes do not ship with the appropriate software pre-installed. The user carries the burden of downloading and installing the appropriate software to read the QRs. A lot of marketing campaigns have overlooked this critical point by not including a written “how to” or link to download the software.

Getting past the technical hurdles will be challenging, but there is another problem. Two dimensional barcodes are plain ugly. The codes are utilitarian and jarring to the eyes. A lot of designers will either try to minimize the jolt by disguising as a graphic or forgo them completely. Fortunately, the technology is being pushed forward as software companies, including Microsoft, attempt to tag everything. The QR Code might not gain much traction outside of Japan, but the functions of the technology will persist. The next generations of codes like the HCCB, high capacity color barcode, will offer more flexibility in design while offering the same functionality. Of all companies, Microsoft, should be able to exert influence to ultimately make the technology easier to use and more accessible for the end user.

Sample Marketing Campaigns


In Store Signage

photo by: avlxyz


Movie Poster

photo by: Sander van Zoest


Twitter Promotion


photo by: bwittorf

Other Resources: Spyderlynk, 2d code

How big will the mobile Internet be?

HUGE! Mary Meeker, an technology analyst for Morgan Stanley, recently gave a presentation stating just that and can be viewed below.

Interesting Facts

  • Mobile Internet eclipses the adoption rates of the Desktop Internet.
  • Apple’s iPhone and Facebook are the 500lb gorillas at the moment.
  • 73% of Mobile Internet revenue in 2008 came from e-commerce – users buying stuff. (Why not print?)
  • Growth will be driven by real-time, cloud-based services.

Mary Meeker’s Internet Presentation 2009

Future of Print: Does your MIS have an App for that?


The Internet has gone mobile, self evident to any who have traveled lately. Notice the lack of conversation and the bowed heads praying to the luminous screen of an iPhone, Blackberry, or Android, after the plane has landed. Many of the tasks that only a few years ago would have required a laptop and WiFi are now a fingertip away.

The mobile revolution will change the way print is purchased. There is already a market for mobile e-commerce, mostly in the form of electronic media purchases (ringtones, music, etc.), which translated to roughly $27 billion dollars in 2008. As the mobile devices and consumer’s purchasing options mature, the e-commerce categories will trickle down to other categories, including print. Sound like the land of dreams and lollipops? Consider you can already purchase plane tickets, movie tickets, pizza to name a few with your iPhone.

As of this writing, only two MIS systems for the print industry have smartphone capabilities: EFI’s Pace and Hiflex. Although a great feature, both implementations appear to target people within the print shop. Sure, it is nice for your salesforce to order and track customer’s jobs but it would be even better for the consumer to be able to customize and order directly from their mobile smartphone. Unfortunately, most vendors will probably be hesistant to cannibalize sales of their Web2Print software by offering this mobile functionality. Eventually, the same vendors will start to merge their Web2Print and MIS product lines after realizing that the traditional Web2Print model is just a stop gap on the way to mobile ordering. Keep an eye on the developments in this space, eventually “we have an app for that” will be a key selling point.

Get an overview of the current iPhone apps from EFI Pace (via GraphicArts Magazine) and Hiflex. Note: Hiflex requires Google’s Chrome if using a PC or Safari on a Mac.

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